(For Gulzoe Website)

Effective Date: 14th February, 2026

This website is owned and operated by Curio Design Studio, trading as “Gulzoe.”
Throughout this website, the terms “Gulzoe,” “we,” “us,” and “our” refer to Curio Design Studio.

By accessing or using this website, you agree to be bound by these Terms of Use, our Privacy Policy, and any other policies referenced herein.

If you do not agree to these terms, please refrain from using this website.

1. Website Use

This website is provided for informational and commercial purposes relating to Gulzoe’s surfaces, textiles, objects, and commissioned work.

You agree not to:

  • Use this website unlawfully

  • Attempt to breach security

  • Reproduce or distribute content without permission

  • Misrepresent affiliation with Gulzoe

We reserve the right to restrict access to the website at our discretion.

2. Intellectual Property

All content on this website — including text, images, designs, prints, surfaces, objects, graphics, and trademarks — is the property of Gulzoe unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

Unauthorised use may result in legal action.

3. Works, Objects & Availability

All works and objects displayed on this website are subject to availability.

  • Some works may be limited in number.

  • Some works may no longer be available.

  • Commissioned projects are subject to scope confirmation.

Descriptions and images are provided for reference. Variations may occur due to material characteristics, scale, and lighting conditions.

Gulzoe reserves the right to:

  • Modify specifications

  • Withdraw works

  • Decline acquisition requests

4. Commissioned Projects

Commissioned work is undertaken only after:

  • Scope discussion

  • Written confirmation

  • Agreement on timelines

  • Confirmation of payment terms

Project details are clarified prior to commencement.

5. Pricing & Currency

All prices listed on this website are in Indian Rupees (INR) unless otherwise stated.

Prices may vary for international orders due to:

  • Taxes

  • Duties

  • Shipping

  • Currency fluctuations

Prices are subject to change without prior notice.

Final pricing is confirmed at the time of enquiry or order confirmation.

6. Payment

We accept approved digital payment methods, including:

  • Credit Card

  • Debit Card

  • Net Banking

  • Other secure online payment options as made available at checkout

Payment confirmation is subject to verification by the payment gateway and issuing bank.

In case of technical issues, our team may contact you for resolution.

7. Order Confirmation & Dispatch

Upon successful placement of an order, you will receive an order confirmation email.

Dispatch timelines vary depending on:

  • Nature of the work

  • Availability

  • Whether the item is commissioned or limited release

Estimated dispatch timelines will be communicated at the time of confirmation.

Shipping timelines are indicative and may vary based on location and logistics conditions.

8. Shipping

Domestic and international shipping timelines depend on carrier and destination.

Gulzoe is not responsible for delays caused by:

  • Customs clearance

  • Carrier delays

  • External circumstances beyond our control

Risk transfers to the purchaser upon dispatch unless otherwise agreed in writing.

9. Returns & Replacements

Due to the nature of commissioned and limited work, returns are accepted only under the following conditions:

  • The item is received in damaged condition

  • A manufacturing defect is identified

Any concern must be reported within:

  • 48 hours (in case of visible damage during transit)

  • 3 days from delivery (in case of defect)

Items must be returned in original condition.

Replacement or repair will be assessed on a case-by-case basis.

Custom or commissioned works are not eligible for return unless defective.

10. Material Characteristics

Gulzoe works with natural and artisanal materials. Variations may occur in:

  • Texture

  • Grain

  • Tone

  • Stitching density

  • Surface irregularities

Such variations are inherent to material behaviour and are not considered defects.

Natural ageing, wear, and patina over time are expected characteristics of the material.

11. Limitation of Liability

To the fullest extent permitted under Indian law, Gulzoe shall not be liable for:

  • Indirect or consequential losses

  • Installation errors by third parties

  • Improper use or care of products

  • Website technical interruptions

  • External security breaches beyond reasonable control

Use of this website is at your own discretion and risk.

12. External Links

This website may contain links to third-party websites.

Gulzoe does not endorse and is not responsible for the content or policies of such external sites.

13. Modifications

Gulzoe reserves the right to update or modify these Terms of Use at any time.

Continued use of the website constitutes acceptance of any revised terms.

14. Governing Law

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the courts of New Delhi, India.

15. Contact

For questions relating to these Terms:

Email: info@gulzoe.com
Website: www.gulzoe.com